atvise® SCADA Technical Support
What is Technical Support?
Technical Support is a post-sales customer service that is offered (or not) when you purchase a product of certain technical complexity. In software systems, specifically in SCADA systems, this service is of vital importance because an issue related to them can cause production losses. At Vester Business, we have extensive field experience, so we understand the importance of offering a Technical Support service that provides you with the utmost peace of mind.
What does atvise® Technical Support include?
The Standard Technical Support Contract has a duration of 1 year and includes the following:
- Software updates
- Access to our ticket system
- Email and phone support
- Technical assistance via remote session
- 4 hours of design and consulting
The Advanced Technical Support Contract has a duration of 2 years and includes the following:
- Software updates
- Access to our ticket system
- Email and phone support
- Technical assistance via remote session
- 4 hours of design and consulting
The Premium Technical Support Contract has a duration of 3 years and includes the following:
- Software updates
- Access to our ticket system
- Email and phone support
- Technical assistance via remote session
- 4 hours of design and consulting
atvise® SCADA licenses include the Standard technical support plan for free during the first year. You can upgrade to the Advanced or Premium plan at any time!
Here are some of the benefits of atvise® Technical Support:
updates
Location in Europe and America
Do you want to know more about atvise® SCADA?
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